Back End Support Staff

Responsible for maintaining and improving the functionality of a company's backend systems, such as databases, servers, and applications. They work with other technical teams to ensure that these systems are running smoothly and securely, and they troubleshoot any issues. They also collaborate with front-end developers to ensure their applications integrate effectively with the backend. Additionally, they monitor system performance and implement changes to improve efficiency and performance.

Duties and Responsibilities

• Troubleshoot and diagnose issues related to back-end systems and applications.
• Identify, document, and resolve system errors.
• Provide technical support and guidance to users.
• Monitor system performance and ensure system integrity.
• Develop and maintain system documentation.
• Participate in system design and development.
• Assist with database maintenance and optimization.
• Collaborate with IT staff to ensure optimal performance.
• Utilize scripting and automation to streamline tasks.
• Stay up-to-date on new technologies and industry trends.


• Bachelor’s degree in Computer Science or related field.
• 3+ years of experience in back-end support.
• In-depth knowledge of back-end systems and applications.
• Proficiency in scripting and automation tools.
• Excellent problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Ability to work in a fast-paced and changing environment.

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