Duties and Responsibilities• Troubleshoot and diagnose issues related to back-end systems and applications.
• Identify, document, and resolve system errors.
• Provide technical support and guidance to users.
• Monitor system performance and ensure system integrity.
• Develop and maintain system documentation.
• Participate in system design and development.
• Assist with database maintenance and optimization.
• Collaborate with IT staff to ensure optimal performance.
• Utilize scripting and automation to streamline tasks.
• Stay up-to-date on new technologies and industry trends.
Qualifications• Bachelor’s degree in Computer Science or related field.
• 3+ years of experience in back-end support.
• In-depth knowledge of back-end systems and applications.
• Proficiency in scripting and automation tools.
• Excellent problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Ability to work in a fast-paced and changing environment.